I'mBoardDocs
Knowledge BaseBilling

Manage Your Subscription

Understand I'mBoard's pricing, trial period, seat management, and billing lifecycle.

I'mBoard bills per board, similar to how Slack bills per workspace or Notion bills per team. If you manage multiple boards, each one has its own plan and seat count.

Pricing

I'mBoard is $30 per seat per month, billed monthly. A minimum of 3 seats applies to every board, even if you have fewer members.

Seats = active board members. Adding or removing members automatically adjusts your seat count. You're billed for the peak number of seats during each billing period.

Free Trial

Every new board starts with a 14-day free trial — no credit card required.

During the trial you have full access to all features. You'll receive reminder emails at 7 days and 2 days before the trial expires.

Tip

You can add a payment method during the trial to ensure uninterrupted access. You won't be charged until the trial ends.

Set Up Payment

  1. Go to your board's Settings > Billing
  2. Click Set Up Payment
  3. You'll be redirected to a secure checkout page to enter your payment details
  4. Once complete, your subscription activates automatically

Subscription Lifecycle

Your board moves through these billing states:

StateAccessWhat It Means
TrialFull14-day free trial, no payment required
ActiveFullPayment is current, full access
CancellingFullSubscription ends at period end — you keep access until then
Past DueFull (7-day grace)Payment failed — 7 days to update your payment method
RestrictedRead-onlyTrial expired or grace period ended — no editing, but data is safe

Restricted boards

If your board enters the Restricted state, all data is preserved but you cannot edit content, create meetings, or upload documents. Update your payment to restore full access.

Manage Your Subscription

From Settings > Billing you can:

  • View invoices — See your full billing history with amounts and dates
  • Update payment method — Change your credit card or payment details
  • Cancel subscription — Stops renewal at the end of the current billing period
  • Resume subscription — Reactivate a cancelled subscription before it expires
  • View seat history — See an audit log of member additions and removals

Cancel Your Subscription

  1. Go to Settings > Billing
  2. Click Cancel Subscription
  3. Your board keeps full access until the end of the current billing period
  4. After expiry, the board becomes Restricted (read-only)

You can resume at any time before the period ends to keep your subscription active.

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